Frequently Asked Questions

Lucas Wong -- HP: +6019-8280131


If you're looking to further your understanding of my services - you'll find answers here!

Have more questions? Please contact me and I'll be happy discuss any other concerns.

The greatest benefit of hiring a freelance web developer is the guarantee of a competitive price. I work from home. I have tiny overheads which means many of my projects will be priced more affordably.

I will discuss your needs and make sure that I can do a quality job and deliver what you need on time. I will then get back to you with a price to do the work, wait for you to say okay, take 15% upfront and the project begins! I always communicate via WhatsApp / WeChat (HP: +6019-8280131), email back and forth with my clients during the design process.

It is your call. You may always contact me via WhatsApp (HP: +6019-8280131), WeChat, email and phone as it is the quickest way to get feedback and have discussion back and forth. If you like to meet face to face, I would be happy to accommodate.

Absolutely. I’ve worked with many clients who were hundreds of miles away. I love to work with Sibu based companies because it’s where I’m based, but I don’t limit myself to just that. It is definitely okay with me to work with clients based anywhere in Malaysia.

A typical website can take anywhere from 2-4 weeks most of the time. If you have a deadline in mind, I will try my best to meet it for you. The most common delay in the creation of a website is waiting for content (text/images) to be sent to me by the client.

A domain name is your website name where Internet users can access your website. It must be registered before you can use it. Every domain name is unique. No two websites can have the same domain name. If someone types in www.yourdomain.com, it will go to your website and no one else's.

Web hosting is the service that makes your website available to be viewed by others on the Internet. A web host provides space on its server, so that other computers around the world can access your website by means of a network or modem.

No. I will help you to register your domain name and host the website as well. Both one-time payment and annual maintenance fee (starting from 2nd year) bear the cost of domain registration / renewal (.com, .net, .org, .biz, .info, and any other kind, worth RM45+) and web hosting (worth RM350+).

Avoid looking for web hosting and the hassle of registering your domain name. Let me handle all these for you with a minimal cost. This saves time with maintenance and troubleshooting, and allows you to not have to worry about your domain getting expired or website being down, or any technical issues.

I do not have affiliate relationships with registrars and hosting companies, but I have worked with a number of them, and can certainly share my thoughts about ones I have had good & bad experiences with.

Please take a look at my Web Design Pricing Guide. A quote will be provided once we have discussed the project.

Being a freelance web designer and developer, I am able to offer the same services as many higher priced web design firms, but at a lower cost to you.

To give you an overall idea on what are the costs of building a website in Malaysia, please visit http://www.voxyard.com/how-much-it-cost-to-build-a-website-in-malaysia/

Absolutely. Please take a look at my Website Maintenance Contract Pricing Guide. A quote will be provided once we have discussed the project.

Being a freelance app designer and developer, I am able to offer the same services as many higher priced app design firms, but at a lower cost of maintenance fees to you.

To give you an overall idea on what are the costs of app maintenance, please visit http://www.voxyard.com/how-much-it-cost-to-build-a-website-in-malaysia/

Yes, using responsive design I ensure your website works on all devices, including desktops, laptops, tablets and mobiles. Having a mobile-friendly site is no longer a nice to have. It’s a must to succeed in this multi-device world we live in.

There is nothing better than testing on real devices. Please try to access our website, https://sibu.design via numerous devices to get a realistic idea on responsive design.

Customers have gone mobile and any small business without an on-the-go presence is missing out on business opportunities.

For companies, apps are another medium to reach out to customers, just like a website or an advertisement. The fact is, you need both, to get to your customers who are browsing on their desktops or on the go. The app can engage them so they keep coming back to your brand for more.

Mobile apps take the mobile experience to the next level. Uses can do more than just repackage existing content and functionality; they also present navigation, content, and functionality in a way specifically optimized for the measurably different ways in which people actually use their mobile devices. Mobile apps can also engage users with push notifications and integration with platform and device capabilities unavailable on display-only websites. These mobile-optimized experiences can provide a distinctly more engaging, efficient, and effective user experience than responsive design techniques can on their own.

Please take a look at my App Pricing Guide. A quote will be provided once we have discussed the project.

Being a freelance app designer and developer, I am able to offer the same services as many higher priced app design firms, but at a lower cost to you.

To give you an overall idea on what are the costs of building an app, please visit https://www.geektime.com/2016/05/04/how-much-does-it-cost-to-develop-an-android-app/.

Absolutely. Please take a look at my App Maintenance Contract Pricing Guide. A quote will be provided once we have discussed the project.

Being a freelance web designer and developer, I am able to offer the same services as many higher priced web design firms, but at a lower cost of maintenance fees to you.

App development time may vary depending on your business requirements. I will study your business needs and will share a timeline and cost estimation basis the same. However, it will usually take at least 8 weeks to successfully develop an app that is ready for public release.

A push notification is a message that pops up on a mobile device. App publishers can send them at any time; users don't have to be in the app or using their devices to receive them.

Push notifications look like SMS text messages and mobile alerts, but they only reach users who have installed your app.

No. That’s a promise. I don’t believe in hidden fees or unexpected bills.

No-one likes to be hit with a cost they didn’t know about. I am 100% transparent with all costs before staring any projects, so you’ll know what you need to pay and when before the project begins.